Hotel Safety & Security: Cold Weather Best Practices

With most of the United States in the midst of an arctic blast, HospitalityLawyer wanted to share some tips and suggestions for dealing with the cold weather.

Gallagher Hospitality Services has provided some helpful information. Matt Krell, Senior Vice President and Risk Control Consultant with Gallagher Hospitality Services, shares, “Every winter hotel properties battle the cold weather elements, and the threat of burst pipes is significant, even in the warmer climates. The pipes burst when water that is in the pipes freezes, then expands bursting the pipe that holds the water. The outcome of a burst pipe often includes guest dissatisfaction, rooms out of order and costly insurance claims.”

Below is a list of ideas you can implement to reduce the possibility of a burst pipe at your properties:

  • Locate thermometers in hard-to-heat areas housing vulnerable equipment.
  • Check heating equipment to make certain it will maintain building temperature above 40°F at the coldest points in the building (e.g., corners at the windward end of a building, at the eaves and in spaces with no direct heat).
  • Check heat-tracing systems to make sure they are working properly.

Click here for the complete list. The link also contains the following information:

  • Develop Winter Strategies: This operations checklist will assist you in preparation for severe winter weather
  • Cold Weather Procedures: You should develop cold weather procedures to protect our associates and our assets.
  • Your program should include: Cold weather tips for properties with vans or for those who drive

Should you have questions or need assistance, please contact Matt at (303) 889-2552 or by e-mail at matthew_krell@ajg.com.

Please also see “Are You Prepared for Winter?” and a sample “Snow and Ice Treatment and Removal Log” from the Front Line November 2009 Risk Bulletin, featured in the November Loss Prevention Newsletter.

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