To all of those innkeepers that still allow smoking in their hotel rooms, this request for assistance demonstrates how damaging smoke can be to your property and may end up permanently impairing your ability to sell your rooms:
Dear Mr. Barth, I came across your website through a Google search regarding third hand smoke. Our company is currently involved in a lawsuit regarding a tenant’s security deposit being withheld due to third hand smoke damage in their apartment. At this point, the damages have exceeded their security on deposit and we are seeking additional damages since we have been unable to re-let said apartment due to the odors contained within. We have had to hire professional companies to give us estimates for restorative work in this apartment since the smoke odor has penetrated the wood flooring, walls, ceiling, a/c’s, etc. ….Upon re-taking possession of her unit, we were immediately aware of the smoke odor but truly thought we could paint and clean our way back to a clean smelling apartment. To say the least, we were wrong. We have tried desperately to re-let this apartment and have even lowered our rental rate in hopes of securing a new tenant. However, every prospective tenant complains about the odor and ends up walking away.
For the sake of the health of your customers and employees as well as your bottom line, do not allow smoking.